BOOK APPOINTMENT

Book 1:1 therapy

 If you would like to start 1:1 therapy, here are the steps below: 

1) Book a consultation with us. Provide your availability (for example between Mon-Sun 9-8 pm) for the next 14 days.

 2) A psychological practitioner will send an email to you with a provisional appointment based on your availability for your initial consultation which you will need to confirm within 72 hours.

 3) Payment of £15 will need to be made for the consultation before the session at least 48 hours before.

 4) Your psychological practitioner will complete a 30-minute consultation with you and assess your needs and suitability for therapy with the service.

 5) If suitable, you will be placed on a waitlist to receive therapy. 

 6) You will be allocated to your therapist who will contact you to arrange your first appointment.

Book onto a group workshop (COMING SOON)

If you are interested in booking a group workshop please state which workshop you are interested in attending or enquiring about. 

We will contact you with the dates and times that they are running.  Our admin team will be happy to book you onto your workshop of interest upon your request. 

If you decide that you would like to access 1:1 therapy after attending a workshop, you will have the option to request this at the last session.

Scheduling Policies

  • Upon booking your consultation, you will receive psychometric questionnaires from your psychological practitioner to complete prior to your appointment. Should you encounter any difficulties with the questionnaires, please contact our service for assistance. We recommend arriving 5 minutes before your scheduled appointment time.

  • Cancellation policy for 1:1 Therapy

    If you cancel with more than 48 hours notice, you can reschedule without incurring any charges.

    Please note, that your session will be forfeited when cancellations are made with less than 48 hours notice.

    Cancellation Policy for Group Sessions

    Cancellation 4 Weeks Before Start Date: If you cancel 4 weeks before the start date are eligible for a 50% refund.

    Cancellation with Less Than 2 Weeks Notice:

    If you cancel with less than 2 weeks' notice you are not eligible for a refund. However, credits can be transferred to the next group cohort.

  • Advance Payment:

    Payments must be made at least 7 days prior to the next session to confirm the appointment. Failure to pay on time will result in a pause in therapy.

    If the therapy is paused due to non-payment for more than 2 weeks, the client will be discharged from the therapist's caseload and may need to reapply for services.

    Full Payment for Multiple Sessions:

    You may choose to pay for any number of sessions in full upfront.

    If you arrive late and cannot be contacted within the first 20 minutes, the session will be cancelled.